Being an Amazon seller, a one-time Amazon seller account suspension can greatly affect a business. They may stem from poor performance; breach of company policies; or receipt of complaints concerning the use, sales, or promotion of intellectual property. Still, several strategies have been reported to help an Amazon seller account appeal to get your account back up and running again shortly.
The first action taken when receiving a suspension from Amazon is to take a breath and assess what Amazon has said. Get to know the raw aim of the suspension and then gather all the facts. Do not feel impatient and file an appeal as soon as possible as preparation of an imperfect or low-quality response could again extend the period for consideration of an appeal. The most powerful tool that forms the basis of the appeal is the Plan of Action (POA).
What it contains: A written statement that defines what created the problem, how it was rectified, and how it will be prevented in the future is called a POA. Be straightforward, businesslike, and truthful. Do not blame Amazon or other parties, as this will only work against your case. Instead, be decisive, or better yet, take responsibility and concern yourself with tangible plans. For example, if your suspension is related to late shipments you may write that you have changed to a superior fulfillment system and also adopted better inventory control.
Always Please use relevant substantiation wherever relevant. After filing the Amazon seller account appeal, wait for the feedback to be processed. You may take some time before any change is made depending on how the Amazon team considers your appeal. Amazon takes time to consider appeal and when you send the same appeal over and over again with no additional information it may work against you. The secret of regaining from the Amazon account suspension is knowing Amazon’s guidelines, making adjustments, and proving the goodwill of a seller in delivering the best services. With a good black appeal, you can reverse the suspension and get your Amazon business going again.
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